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Frequently Asked Questions

Only people over the legal smoking age of 18 can purchase Vaporizers and Vaping products from our site.
Absolutely 100%. When you shop with us, sit back and relax because we only deal with OEM manufacturers. All are products are as authentic as they come, sourced directly from the top of the line manufacturers across the globe.
We at Getmycig take great pains to ensure all your transactions are fully secured and encrypted via our secure servers using the latest 128- bit encryption technology. We do take your security seriously and it’s our utmost priority.
After placing an order with us, our backend team ensures that you are made aware of the tracking details of your product via email. Alternatively, you can always check under “My Account and Order Status” to find out the current status of your order along with the tracking number and the courier provider.


You can make changes to your order provided its not been shipped yet. Furthermore, you can get in touch with us via Email or call us on our hotline to make any changes once you have placed an order with us.
We do have giveaways for special coupons you can use to avail discounts while buying our products. To win these coupons, please follow us on our social pages and check for more details about our giveaways.

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